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Certificate IV in Mental Health

Course Outline

ONCALL Group Australia is a major employer of a dual workforce in Disability and Residential Out of Home Care. This course is designed to prepare you to provide a broad range of services such as establishing self-directed recovery relationships and providing recovery-oriented mental health services.  To commence work as a Psychosocial Recovery Coach, participants must hold a Certificate IV in Mental Health.

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National Code CHC43315 Delivery Mode Online (with monthly face-to-face class) Assessment Mode Classroom & Online self-study Duration 6 – 12 months including practical placement Location Nunawading (VIC)


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Entry Requirements

Academic Requirements:

There are no prerequisites for this nationally recognised qualification.

Admission Requirements:

There are no barriers to entry based on age (other than post-school students over 16), gender, social or educational background. Students need to be able-bodied and have the physical capacity to undertake the practical application of the program.

The student should have foundation skills at the ACSF levels listed below.  This is tested during our pre-training review.  Each student is required to complete the Language, Literacy & Numeracy assessment to determine what level they are currently working at & if they are suitable to proceed with this qualification.  Where students do not have skills, they may be provided with additional support to develop their literacy and numeracy skills to this level if appropriate, or alternatively, they will be provided information on other more appropriate courses.

USI Requirements:

Learners are required to comply with evidence of enrolments at the time of enrolment with ONCALL Training College. Students are required to provide appropriate forms of IDs to confirm their eligibility to enrol in this course. Students are required to apply for unique student identification (USI) number while their study period in Australia and this information will be handed to the students at the time of orientation (

IT Requirements:

This qualification requires a basic understanding and use of computers and the internet. Support will be provided as required to develop the student’s skills.


This course is nationally recognised and government accredited.

Course Structure

To successfully achieve CHC43315 – Certificate IV in Mental Health, fifteen (15) units must be completed which are made up of:

Total number of units = 15

  • 11 core units
  • 4 elective units.
    • At least 2 units from the electives listed as listed here, including at least 1 unit from the ‘At Risk’ group.
    • Up to 2 units from any endorsed training package or accredited course – these units must be relevant to the work outcome.
Unit Code Unit Name Core / Elective
CHCDIV001 Work with diverse people Core
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core
CHCLEG001 Work legally and ethically Core
CHCMHS002 Establish self-directed recovery relationships Core
CHCMHS003 Provide recovery oriented mental health services Core
CHCMHS004 Work collaboratively with the care network and other services Core
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues Core
CHCMHS007 Work effectively in trauma informed care Core
CHCMHS008 Promote and facilitate self-advocacy Core
CHCMHS011 Assess and promote social, emotional and physical wellbeing Core
HLTWHS001 Participate in workplace health & safety Core
CHCCCS004 Assess co-existing needs Elective
CHCCCS019 Recognise and respond to crisis situations At risk elective
CHCMHS001 Work with people with mental health issues Elective other
CHCCCS003  Increase the safety of individuals at risk of suicide At risk elective


Practical Placement

Practical placement is a mandatory requirement of the Certificate IV in Mental Health qualification.

Students must complete 80 hours of work-related practical placement.

This practical placement will not only assist in developing work-ready skills but will also help to consolidate the skills and knowledge for some units.

If you require assistance finding work placement, please fill out the form below:

Training Delivery

Workshops are delivered from 9:00 am – 4:30 pm each week on Thursdays for 16 weeks. Classes are primarily held online via Microsoft Teams, with face-to-face classes once per month at the Nunawading campus.

Unit 17, 125 Rooks Road, Nunawading VIC

This course will be delivered using a blended delivery methodology. The blended methodology employed by ONCALL Training College will include an intensive face-to-face classroom training session including a theoretical and practical component along with online self-study.

Career Opportunities

From July 2020, Psychosocial Recovery Coaches will be available to support participants with psychosocial disabilities, to live a full and contributing life.

Recovery Coaches will support participants to take more control of their lives and to better manage the complex challenges of day-to-day living.

Recovery Coaches will work collaboratively with participants, their families, carers and other services to design, plan and implement a recovery plan, and assist with the coordination of NDIS and other supports.

Participants will have the option of selecting a Recovery Coach with lived experience or a Recovery Coach with learnt knowledge of psychosocial disability and mental health.

The following experience and qualifications and professional development are recommended for Recovery Coaches:

Lived experience Recovery Coach

A minimum level of qualifications and experience is recommended to be:

  • Certificate IV in Mental Health Peer Work or similar training, and/or
  • Two years of experience in mental-health-related peer work.

Recovery Coaches without a lived experience

A minimum level of qualifications and experience is recommended to be:

  • Certificate IV in mental health, community services, other related health fields or similar training, and/or
  • Two years of experience in mental-health-related work.
Payment Plan

ONCALL Training College offers you a Payment Plan, which enables you to pay for the course over its duration.

Your first instalment is required as part of the enrolment process. Following commencement, you will be debited electronically each week until the completion of your payment plan.

Payment Plan:

Certificate IV in Mental Health (15 equal payments, total payment $4,500)
Fee for service paid over $300 weekly instalments.

1st Payment $300 at enrolment
2nd Payment $300 one week after first workshop
Each subsequent payment of $300 will occur every week to the completion of the payment plan.


Full Course Fees

Fee Type Student Fee Skills First Funded Fee** $150 Full Fee $4,500 Staff Fee* $3,000

* Discount applies to staff of ONCALL and partner organisations.

** Your course can be subsidised by the Victorian Government’s Skills First program.

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RTO ID: 45098

Nationally Recognised Training
This training course is a Nationally Recognised Certificate and meets AQF standards.

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